What should I do if my alarm is triggered accidentally?

First, don't panic. Have your password or ID card number ready.

• Carefully enter your disarm code to reset your system.
• Be sure the phone line is free to receive a call.
• Wait for your alarm company or central monitoring station to call you.
• They will ask you for your password or ID card number.
• DO NOT leave your home or business until you have talked with your monitoring station!
• If they do not call you within 3 minutes call your monitoring station to cancel the police dispatch.

DO NOT call 911 to cancel an accidental alarm activation.
You MUST call your monitoring station.

If you are aware of a problem with the system, you can cancel the police dispatch by calling your Central Monitoring Station.